Understanding Content Creators

Business Goal

This research project was a multi-market mixed-method study conducted across India, Indonesia, and the United States, aimed at uncovering the motivations, needs, and challenges faced by content creators.

The business objective was threefold: to understand what drives creators to produce short-form content, to identify their specific feature needs and barriers to adopting a new video product, and to capture the language they use to describe their creative process and motivations.

Markets

India (IN)

Indonesia (ID)

United States (US)

Methods

The study employed a combination of qualitative and quantitative methods—first through in-depth 1:1 interviews conducted both in-person (at creators’ homes) and online, followed by a large-scale online survey. 

Insights 

Insights enable the development of a new content creation product.